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Personal Other Services

Whether it’s an on-the-spot wire transfer, a Safe Deposit Box for your essential papers, or Notary services, we can help.

Telephone Banking

A service that enables our customers to perform a range of financial transactions over the telephone, without the need to visit a bank branch or automated teller machine. Call 24-Hour Telephone Banking, Toll-Free at 1-888-730-7517.

Night Drop

A secured drop box on the exterior of the bank where customers can deposit their daily cash and checks outside of normal banking hours. This service provides added security for customers.

Notary Services

Employees serving as publicly commissioned officials who serve as an impartial witness to the signing of certain legal documents. Available at no cost to Friend customers. Notary services are not FDIC insured.

Safe Deposit Box

Individually secured containers used to store valuable possessions and important documents which need protection from theft, fire, flood, tampering, or other perils. The contents are not insured by the bank or the FDIC.

Wire Transfers

A method of electronic transfer of funds via a network that is administered with hundreds of banks and transfer service agencies around the world. Wire transfers allow for the individualized transmission of funds from single individuals or entities to others while still maintaining the efficiencies associated with the fast and secure movement of money.

CDARS

CDARS is the Certificate of Deposit Account Registry Service. And it’s the easiest, most convenient way to enjoy full FDIC insurance on deposit amounts larger than $250,000.

One Bank. Everything is handled through our bank. Your large deposit is broken into smaller amounts and placed with other banks that are members of a special network. Then, those member banks issue CDs in amounts under $250,000, so that your entire investment is eligible for FDIC insurance. By working with just one bank- our bank- you can receive insurance from many.

One Rate. You earn one rate on your entire investment- so you can forget about multiple rate negotiations and the need to consolidate multiple disbursement checks.

One Statement. You receive one regular account statement listing all of your CDs, along with issuing banks, maturity dates, interest earned, and other details. With CDARS, there’s no need to manually consolidate statements, track changing collateral values, or use private surety bonds.

Identity Theft Protection

EVERY Friend personal checking account comes with the following ID ProtectALL℠ benefits. Many banks are content to just talk or send statement stuffers about identity theft. At Friend, we feel you should expect us to help protect your identity, and that is why we are offering this benefit to you free-of-charge.

Payment Card Protection

Cancel your cards and stop unauthorized purchases with just one quick phone call.

  • Report lost or stolen cards with one toll-free call to 1-855-822-9464
  • Card issuers are notified for you

Personal Identity Protection

If your identity is ever stolen, let us ease your burden by reimbursing selected direct costs associated with reporting the identity theft event and recovering your identity.

  • Costs of re-issuance of government documents such as passport, drivers license and social security card
  • Costs of re-filing for loans, grants, or other credit instruments
  • Costs of credit reports, notary services, long distance telephone calls and/or postage costs
  • Call 1-855-822-9464 to initiate a reimbursement request

Identity Recovery & Restoration

You are entitled to unlimited telephone consultations with Fraud Resolution Specialists™. They will provide comprehensive guidance and identity recovery and restoration assistance at no charge.

  • Assistance with placing a fraud alert on your credit file and pulling a credit report if needed
  • Initiate credit monitoring for one year through one credit reporting agency
  • Assistance with full identity theft document preparation including Limited Power of Attorney and letters to regulatory agencies
  • Upon request, we will refer you to an ID Protect Financial Counselor or an attorney for initial consultation at no charge

CardValet

CardValet® helps you control your cards through your mobile device, making it easy to set alerts and manage your finances on the go. 

Learn More

Have Questions?

Our Friend bankers are ready to assist you with all your personal banking needs. 

Call us today!

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