Dear Friend,
At Friend Bank we are obsessive about customer
service. As hard as we try - we’re human - and
we’re bound to make a mistake occasionally. We’d
like to hear from you if we do.
If you will be so kind, please tell us about any area
where we can do a better job of serving you. On
the other hand, if an associate of the bank has done
an exceptional job, we would love to hear about
that as well.
We know you have many choices on where to
bank and we sincerely appreciate that you chose us.
Thanks for the feedback.
Hope Johnson
CEO
Friend Bank
