EVERY Friend personal checking account comes with the following ID ProtectALLsm benefits. Many banks are content to just talk or send statement stuffers about identity theft. At Friend, we feel you should expect us to help protect your identity, and that is why we are offering this benefit to you free-of-charge.
Payment Card Protection
With one quick, toll-free call, we'll cancel your cards and stop unauthorized purchases.
- Report lost or stolen cards with one toll-free call to 1-855-822-9464
- Card issuers are notified for you
Personal Identity Protection
If your identity is ever stolen, let us ease your burden by reimbursing selected direct costs associated with reporting the identitiy theft event and recovering your identity.
- Costs of re-issuance of government documents such as passport, drivers license and social security card
- Costs of re-filing for loans, grants, or other credit instruments
- Costs of credit reports, notary services, long distance telephone calls and/or postage costs
- Call 1-855-822-9464 to initiate a reimbursement request
Identity Recovery & Restoration
You are entitled to unlimited telephone consultations with Fraud Resolution Specialists™. They will provide comprehensive guidance and identity recovery and restoration assistance at no charge.
- Assistance with placing a fraud alert on your credit file and pulling a credit report if needed
- Initiate credit monitoring for one year through one credit reporting agency
- Assistance with full identitiy theft document preparation including Limited Power of Attorney and letters to regulatory agencies
- Upon request, we will refer you to an ID Protect Financial Counselor or an attorney for initial consultation at no charge