EVERY Friend personal checking account comes with the following ID ProtectALLsm benefits. Many banks are content to just talk or send statement stuffers about identity theft. At Friend, we feel you should expect us to help protect your identity, and that is why we are offering this benefit to you free-of-charge.
Payment Card Protection
With one quick, toll-free call, we'll cancel your cards and stop unauthorized purchases.
- Register debit, credit, retail and other important card information using a convenient form available at any Friend location
- Report lost or stolen cards with one toll-free call to 1-877-227-3123
- Card issuers are notified for you
Personal Identity Protection
If your identity is ever stolen, let us ease your burden by reimbursing selected direct costs associated with reporting the identitiy theft event and recovering your identity.
- Costs of re-issuance of government documents such as passport, drivers license and social security card
- Costs of re-filing for loans, grants, or other credit instruments
- Costs of credit reports, notary services, long distance telephone calls and/or postage costs
- Call 877-227-3123 to initiate a reimbursement request
Identity Recovery & Restoration
You are entitled to unlimited telephone consultations with Fraud Resolution Specialists™. They will provide comprehensive guidance and identity recovery and restoration assistance at no charge.
- Assistance with placing a fraud alert on your credit file and pulling a credit report if needed
- Initiate credit monitoring for one year through one credit reporting agency
- Assistance with full identitiy theft document preparation including Limited Power of Attorney and letters to regulatory agencies
- Upon request, we will refer you to an ID Protect Financial Counselor or an attorney for initial consultation at no charge
Six Months Free Identity Guard® Monitoring Service
Friend is dedicated to keeping your money safe and sound. That is why we've partnered with Identity Guard® to provide six months of credit monitoring service ABSOLUTELY FREE ! There is no automatic continuation and no surprise fees. After six months, if you like the service you can choose to continue.for as little as $4.99 per month.
- Daily monitoring of your credit bureau file to detect fraudulent activity
- Email alerts notifying you of changes in your file
- Unlimited toll-free customer service to help you validate each inquiry and help if anything just does not seem right
Identity Guard® Provides: